Results
- Dealer Retention Rate
- 20%Increase
- Administrative Hours
- 40%Reduction
- Faster Visibility
- 5x
As it was
A nationwide network of automobile and industrial equipment dealers had contact records in fragments, missed follow-ups, and little view of how each dealer was doing.
- Contact records in fragments
- Follow-ups missed
- Calls noted somewhere
- Emails in separate inboxes
- Meetings noted somewhere
- Dealer performance hard to see
- CRM and ERP kept apart
What we built
Unified dealer profiles with interaction history. Calendar-synced logging of calls, meetings and emails, with reminders and task scheduling. Dealer-health dashboards and reports. CRM and ERP integration through REST APIs, mobile access, and AWS hosting with encryption and CI/CD.
- One profile per dealer, with full interaction history
- Reminders and tasks, calendar-synced
- Calls logged automatically
- Emails logged automatically
- Meetings logged automatically
- Live dealer-health dashboards
- CRM and ERP connected by REST APIs
Services on this project: Mobile app development, Web app development, DevOps, Data Migration, API & System Integration, QA